Services and Accessibility

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Internet, laundry, dry cleaning and more? it’s the services that you enjoy on land, here on board. And because we think the best holidays come without limitations, we’ve taken special considerations to outfit our ships with a wide variety of features designed to give access to all.

Stay Connected
Accessibility at Sea
Special Services
Stay Connected

Let Them Know All about the Amazing Time You’re Having

Broadcast your daily adventures right from the ship, at our web-connected computer workstations or your own laptop via Wi-Fi. If the phone’s more your thing, opt to call friends back on land from your own mobile phone or your stateroom phone.

Wi-Fi

Check your e-mail. Surf the web. Stay in touch. Bring your laptop onboard and enjoy 24/7 Internet connectivity throughout the ship. A per-minute rate applies.

Royal Caribbean Online

Grab a latte and drop into this Internet café to use our computer workstations – browse the web, check e-mail and stocks and chat with friends. A per-minute rate applies.

Mobile at Sea

Royal Caribbean has an advanced roaming network available on all ships, allowing you to place and receive calls, voice mail, text messages and GPRS data using your own mobile phone. A per-minute rate applies; operator rates may apply.

In-Stateroom Phone

Call land-based friends and have a chat in the privacy of your own room. Long distance charges apply.

Royal Connect Phone

Easily stay in touch with the friends and family that are cruising with you – hire a Royal Connect mobile device to use on board. Carry it with you to call your group across the ship. On Grandeur of the Seas® and Allure of the Seas®.

Accessibility at Sea

A Holiday Of Limitless Adventure

Wherever our ships can go, you can, too – on a holiday designed to accommodate you. Guests with special-needs consideration can cruise in comfort with total peace of mind.

Mobility Challenges

Special considerations include spacious corridors, automatic doors, ramps, pool lifts, accessible transfer vehicles for boarding and departure and more.

Hearing Special Needs

Special considerations include hearing room kits with visual and tactile alerts, a tele-typewriter that interfaces with the Guest Relations Desk TTY, amplified telephones, Assistive Listening System in selected theatres and closed-captioned televisions in all staterooms fleet wide.

Visual Special Needs

Special considerations include large-print menus, service animal relief areas, Braille/tactile signage and buttons, early boarding for orientation tours and more.

Accessible Staterooms

Every ship in our fleet features accessible staterooms, with features like wider doors, lowered dressing tables and wardrobe rails, ramped thresholds, grab bars, benches and more.

Special Diets

Royal Caribbean is happy to assist guests with a variety of special dietary needs, such as kosher, low-sodium, low-fat, vegetarian, gluten-free, lactose-free, food allergies and more, at no extra charge.

Medical Equipment

Royal Caribbean has a variety of special equipment available on board, depending upon availability, such as shower stools, commode chairs and transfer benches. We also permit oxygen, dialysis equipment and more.

Special Services

All The Extras That You Count On

Fresh laundry and dry cleaning for formal-wear. Spaces dedicated to business at sea. The ability to check in for your flight here on board. We deliver the extra services that you rely on for a convenient, hassle-free holiday.

Wash and Fold Laundry

Nothing beats the smell of freshly laundered clothes. Keep your garments washed and ready with onboard laundry service with next day delivery, available throughout your cruise. A per-kilo rate applies.

Dry Cleaning

Need a formal or delicate garment cleaned and pressed? Your stateroom attendant will pick up your clothing for the dry cleaning service that is on board.

Conference Centre

Get down to business at sea. Whether you’re hosting large groups or small, we’ve got the connectivity, technology and adaptability that you need for corporate meetings and business events.

Royal Express Kiosk

Check the balance of your onboard spending account, see the status of your flight and even print your boarding passes at this convenient guest services kiosk. On selected ships.

NextCruise Consultation

Join our complimentary Crown & Anchor® Society loyalty programme and enjoy big savings on your next Royal Caribbean holiday. While on board, meet with a consultant to reserve your next cruise and you can enjoy reduced deposit and credit towards your future holiday.

Tuxedo Hire

Want to look like a million dollars for a special event? Need matching formal wear? You’ve come to the right place. Royal Caribbean offers a vast array of tuxedo options for stylish guests to look their best while at sea.

Luggage Valet

Check luggage, get airline boarding passes and your baggage claim tickets all before you depart the ship with the assistance of the valet service. Fee applies; available on selected ships.

The Royal Experience